These trying times have forced us to examine and temporarily change our cancellation policy.
Effectively immediately, we have suspended our policy to refund deposits on reservations cancelled within the no-penalty cancellation window as per our Policies. All deposits will be carried forward as a credit toward a future stay. Once the COVID-19 crisis is over and we’re back in business, any deposits that have not been carried forward as credits, unless otherwise requested, will be refunded in the order in which a cancellation was received.
We regret any inconvenience this change in our cancellation policy will cause our guests, but absent any incoming revenue to sustain the basic essentials of our business, we are left with few alternatives. Thank you for your understanding.